Jasper asked:
Okay, i go on my computer, and total security is there. i knew it was fake, so i was installing an anti-malware program when the computer freezes. upon rebooting, the virus has completely taken over my system. i cant access the task manager to manually cancel the preocess, i cant get into anything, as the program claims that they are “infected” and cannot start. I need this off of my computer now, and i can follow instructions to a good extent, just not too much computer lingo. i need to manually remove this program as i cannot access ANYTHING. Please help. do not suggest an antispyware rogram or something, i cannot acces internet explorer, and when i can, i cant start the anti spyware program. HELP ME
I dunno if this matters, but my com is an HP. F2 and F8 dont seem to work for safe mode
umm, sorry, how do i stop restore function?
Brittany